Teamwork : Team Communications
How to Triumph Over The Agony of Writing Memos - Mar 16, 2007 - 9:57:25 PM
Q: I would rather walk barefoot on live coals than write memos, or any kind of business correspondence. It takes me forever and I’m never sure the finished product works. Got any tips?  

A: Sure do. I’ve got five of them. But first, know that you’re not alone. Blank computer screens have paralyzed countless would-be business writers. How we envy those people who effortlessly scribble out their memos, letters and reports!

Teamwork : Team Communications
Communicating At Work: Have You Connected The Dots? - Mar 4, 2007 - 1:30:05 PM

Question: "I have to make a presentation tomorrow concerning the organization's new direction, vision and strategy and I really don't know how to handle some of the tough questions that might arise regarding the changes that might ensue. Everything seems to be up in the air. What approach should I take?"

Answer: The short answer to your question? Tell the truth.

The long answer? I don't know.

I mean it. The long answer may literally be, "I don't know."

Teamwork : Project Management
How To Tame an Octopusal Project With Two Sturdy Problem-Solving Tools - Feb 11, 2007 - 2:55:35 PM
Q: "I'm facing a job from hell. Over the years, our company has developed dozens of booklets, fact sheets and backgrounders on our various programs for our customers. Some of the pieces are badly out of date yet continue to be used by employees at company roadshows. My manager has asked me to do a "literature audit" to clean up this mess, and I'm not sure how to start."