When it comes to workplace diversity, training is often touted as the solution to one of the most vexing problems a manager faces. But is training really the solution?

Before you answer that, consider the scope of the diversity problem:

Managers are under increasing pressure to produce results. We are told that results are what winners focus on. And while winners are focused on results, they can very easily lose sight of what, or who, causes the results - people. And people are different…or diverse.

So just how diverse is your workforce? Here is one definition that applies to workplace diversity: