From Excellence 2.0
Scenario Planning: Powerful Tool or Paper Chase?
By Brian Ward
Feb 11, 2007 - 2:28:29 PM
Strategic planners at
Royal/Dutch Shell knew that they had to do something fundamentally different to
compete in a rapidly changing world. That was back in the 70's, when OPEC ruled.
Using 'Scenarios', the Shell planners changed the face of their industry. Can
other leaders learn from them?
Most attempts at strategic
planning veer off into taking what we are good at (our core competencies) and
imposing them on the world around us. It's pretty difficult for any of us to
truly get away from that. After all, it's what we are most familiar with, and
feel confident doing, that drives our behaviors.
But most experts agree
that the world order is getting more complex and uncertain, and that information
and communications technology is enabling that change to gather greater and
greater momentum.
While you may feel that you
are just a small cog in a large global wheel, without that cog, the wheel can
grind to a halt. And if, as that small cog, you don't keep up with the bigger
cogs...well, you get the point. Scenario Planning, at the local, national and
global level is here to stay, so you may as well learn how to master it.
Here are some quick pointers,
and links to resources, to help make it work for you...
Definition
The most informed
explanation or definition for Scenario Planning comes from The Global Business
Network (GBN), a California based consulting think tank founded by Peter
Schwartz and four other partners. Schwartz
is the
former head of scenario planning at Royal Dutch/Shell in London, and director of
the Strategic Environment Center at SRI International. His book
The Art Of
The Long View, which explains Scenario Planning in some detail, is a
readable treatise on the subject.
Scenario planning has
been defined by another expert, Pierre Wack, as "
a discipline for
rediscovering the original entrepreneurial power of creative foresight in
contexts of accelerated change, greater complexity, and genuine
uncertainty."
Right. Okay. Say again? GENUINE uncertainty?
As opposed to false uncertainty, of course. You see leadership teams in the past
have been burnt by over zealous attempts at blue sky 'visioning', which got
everyone's hopes up, but paid little attention to future uncertainties. Don't
believe me? Just take a look at all the failed dotcoms.
It's that last part of the definition,
dealing with genuine uncertainty, that has caused Scenario Planning to spring to
the forefront of strategic planning processes. In practice, identifying and
discussing these 'genuine uncertainties' empowers leaders and their teams to
face reality. In other words, to discard the notion that 'visioning' needs to be
predominantly a blue sky, upbeat, positive exercise. Scenarios, once described,
can cover the whole gamut of positive and negative futures and everything in
between.
Steps in Scenario Planning
While GBN are undoubtedly the leaders in
this field, other writers and strategic thinkers have emerged. Each has their
own slant on how to conduct scenario planning, or perhaps more appropriately,
scenario thinking. Here are is a short list...
Global Business Network (US) | Kairos
Future (Sweden) | Janus (Canada)
Martin Borjesson (Researcher) | Plausible Futures
Newsletter | Royal/Dutch Shell (Scenarios)
Scenario thinking is a key component of any
strategic planning process. Without it, your team is likely to lapse into short
term, event driven thinking that will produce more of the same, and leave you
flat footed when the 'genuine uncertainties' of the future come knocking at your
door. The answer is to rehearse the future, by identifying these uncertainties
and discussing, throughout your organization, your likely range of responses to
them.
© Copyright 2007 by Excellence 2.0 and respective authors